Philippines President Ms. Gloria Macapagal-Arroyo visits HTMT’s subsidiary ‘Customer Contact Centre Inc’ centre in Manila

Mumbai, February 25, 2005:

President Gloria Macapagal-Arroyo, Philippines President visited HTMT’s subsidiary, Customer Contact Centre Inc’s, (c-cubed) Manila centre on Wednusday 23 rd Feb 2005. HTMT’s nominee Director on c-cubed Board Mr. M. S. Varadan and the company’s CEO Mr. J. Xavier Gonzales welcomed her to the centre. During an hour-long visit, Ms. Arroyo was introduced by C-cubed to Ms. Jasmin Figueroa, the highest ranked Filipino archer in Olympics. C-cubed has recently signed a memorandum of understanding with Ms. Jasmin Figreroa and National Archery Association of Philippines for providing financial support to Ms. Figreroa for a period of four years starting this month.

This was the third visit of President Gloria Macapagal-Arroyo to c-cubed premises and was in line with her ongoing program of support for the country’s growing IT-enables services sector. Together with Business Process Association of the Philippines (BPAP) Chairman Bong Borja, American Express (Phils.) president Ian Fish, DTSI CEO Miguel Garcia, and other industry leaders, the President had wide-ranging discussions of industry specific issues with c-cubed management team. She was also provided with an overview of c-cubed operations and update on the local call centre industry.

c-cubed’s state-of the art 74,000 -square foot facility situated in Manila is capacitized for 1200+ seats and is one of the largest contact centers in the Philippines to date. c-cubed offers reliable and custom-fit customer contact solutions to clients, which include some of the world’s best-known brand names in the financial services, consumer electronics, cable television, power distribution and telecommunications industries. Since HTMT’s acquisition in 2004, c-cubed has grown strength to strength and has improved its performance both operationally and financially. It has been able to ramp up the number of seats for one of its Fortune 100 financial services customer by 50% in 2004 and the same is expected to more than double in 2005. On the back of such strong ramp-ups, c-cubed’s gross revenues are expected to increase by more than 60% in 2005.

About HTMT

Hinduja TMT Ltd. (HTMT) is one of India's premier IT houses, focusing on information technology enabled services (ITeS) and business process outsourcing (BPO) besides IT services. HTMT is ranked among the top 15 ITES-BPO players in India employing about 4000 people in Bangalore, Mumbai (India), Manila, (Philippines), New Jersey (USA) and Toronto (Canada). HTMT's expertise is in the areas of Insurance, Financial services, Manufacturing, Telecom, Pharmaceutical Products, Consumer Electronics, Household Products, Energy and Utilities. With delivery centers in Bangalore , Mumbai, Manila , Toronto and New Jersey , the company has marketing offices in the USA , UK and Europe . HTMT has world-class infrastructure in line with global standards of environment, resources and deliverables. HTMT is one of the few companies in the BPO business that has output quality very close to six sigma standards and has set its eye firmly on a continuous improvement program. HTMT has been assessed for SEI CMM Level 4 for software development and is also ISO 9001:2000 and BS 7799 compliant.